Many travelers enjoy visiting Kaaba (0.3 miles). ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Wifi sometimes not good. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Great Mosque of Mecca - Masjid al-Haram. Yes, guests often enjoy the city view available here. 32-inch flat-screen televisions come with premium satellite channels. I do hope that you will look upon this breakdown in service as a one-off and not indicative of the customer care we wish to provide at all times. The accommodation is 400 metres from … Which popular attractions are close to Pullman ZamZam Makkah? Either to pick your grocery from Bin Dawood downstairs   or there is a single shop undergrounds where you can get eggs, cheese sandwiches or full meals 24/24 hours. Compare prices and find the best deal for the Pullman Zamzam Makkah. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will share your review with our team. Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. Taxes and fees that are shown are estimates only. The Pullman ZamZam Makkah hotel offers 24-hour front desk services, which include limo and car service, valet parking, sightseeing and tour planning assistance, reception, and more. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. There was a very big mosquito, full of blood, which I wondered how it could get through sealed glass windows; anyhow, I managed to kill after finishing with Ihram. Abraj Al Bait Complex King Abdel Aziz Endowment, Mecca 21955 Saudi Arabia. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact us while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Are there any historical sites close to Pullman ZamZam Makkah? Yes, dry cleaning and laundry service are offered to guests. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Indeed, all negative comments you have mentioned is clearly understood and please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Breakfast was good and service of Mr. Farooq was good. Pores: - Nice location and view - Friendly and helpful staff starts with Mr. Ahmad Badr pre-arrival call through Receptionist Meshal Cones: - Small suites - Food quality requires improvement - Suite and Bathroom cleanness require serious attention - Bad odor in the suite - Some lights and A.C. controllers don’t work - Over consumed furniture - Difficult car accessibility around weekend checkout times, become impossible around Jomaa prayer time - Most expensive parking fees in Makkah SAR 230 ($+62) per day which wasn’t mentioned AT ALL! Hotel Pullman ZamZam Makkah - Best Price (Room Rates) Guarantee Book online deal and discounts with lowest price on Hotel Booking. I will share your review with our team. Dear Mr Abdulaziz, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Dear Mr Ahmed, As Salamu Alikom Wa Rahmatu Allah Wish you an accepted UMRAH and may Allah accept all your good deeds, Thank you for taking the time to share with us your experience at Zamzam Pullman Makkah, We are happy that you found our location is convenient for your stay. Booking.com | Official site | The best hotels & accommodations Special thanks to Mr. Shakir Restaurant Manager for delivering wholesome breakfast at Room with added items for kids since the Buffet was not open still, Dear Mr Quraishi, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. Zamzam Pullman hotel is one of the best waqf hotels and I will not forget the wonderful days for them, especially the human side when I was plagued by the Corona virus and their dealings with me and my family. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact us while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. This new 5-star hotel is a few minutes’ walk to Al-Masjid an-Nabawi, where visitors can pray in the Holy Rawdah. Meanwhile, We do apologize for any inconveniences may be caused during your stay, Indeed your comments in regards to the parking and room have been shared with the concerned department to rectify any shortfalls in service and expected service procedures will be reinforced as such this feedback is invaluable to continuously improve the quality of our services. Nearby attractions include Kaaba (0.3 miles), Black Stone (0.3 miles), and Masjid Taneem (0.3 miles). Pullman ZamZam Makkah: Best staff - See 1,766 traveler reviews, 840 candid photos, and great deals for Pullman ZamZam Makkah at Tripadvisor. It is always a pleasure to receive positive feedback. I was met by Mr. Ahmed Badr the customer relations supervisor who facilitated all the matter. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. View deals for Hotel Pullman ZamZam Makkah, including fully refundable rates with free cancellation. The venue was opened in 2006. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Tried to book directly on the phone; reservation officer was not available. The staff speaks multiple languages, including English, French, Hindi, Arabic, Indonesian, and Finnish. Priceline™ Guest Score [7.3 Good] 【 Pullman ZamZam Makkah Reviews 】 Read reviews by verified guests of Pullman ZamZam Makkah in Makkah. What are some of the property amenities at Pullman ZamZam Makkah? Review collected in partnership with Accorhotels.com, Response from Ahmed BADR, Guest Services / Front Office at Pullman ZamZam Makkah. I will share your review with our team. Kettle was smelly; seems to have been used to warm soup before and not properly cleaned. I booked online, as Accor member;  a presidential suite with 2 bedrooms, 2 bathrooms and spacious living area with what supposed to be Kaaba view for which I paid extra SR 200/ night to enjoy the view which was unfortunately masked by the very dirty glass and big operating cranes and other machineries which obscured the view. Ratings: Staff [8.6] - Cleanliness [7] - Location [7.6] Overall , it was an excellent residence as they always do in Pullman Zamzam !! Book Pullman ZamZam Makkah, Mecca on Tripadvisor: See 1,776 traveler reviews, 841 candid photos, and great deals for Pullman ZamZam Makkah, ranked … Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM. Pullman Zamzam Madina recently opened its doors to offer unparalleled peace and a warm Arabic welcome for pilgrims to this holy sanctuary. Great Mosque of Mecca is minutes away. Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay. Once again thank you and hoping to welcome you back at ZamZam Pullman and having the chance to better meet your expectations in the future, we promise to do our best and take the necessary arrangements to make your next stay a memorable one Insha'Allah. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Excellent Location with Top class Facility but furniture getting old, Overall great stay with excellent facilities. It was excellent in everything. Room 2007 Best regards, Athar Khan 0547311065, Dear Mr. Athar, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. Dear Mr. Saneer, As Salamu Alikom Wa Rahmatu Allah Wish you an accepted UMRAH and may Allah accept all your good deeds, Thank you for taking the time to share with us your experience at Zamzam Pullman Makkah, We are happy that you found our location is convenient for your stay as well as our services. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again please accept my apology and hoping to welcoming you back at ZamZam Pullman Makkah and having the chance to compensate you and better meeting your expectations in the future, Meanwhile Please don’t hesitate to contact me while reserving for your next stay in order to take the necessary arrangements and make your stay a memorable one Insha’Allah. Claim your listing for free to respond to reviews, update your profile and much more. Inside this hotel you won’t need to get out everything is available the hotel is inside the Haram so you just take the elevator to be directly in AlHaram, Dear Mr. Hisham, As Salamu Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. I hope those remarks are taken seriously to keep the guests and save the reputation of the place and brand name. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Read 16558 verified reviews from real guests of Pullman ZamZam Makkah in Makkah, rated 7.4 out of 10 by Booking.com guests. more. Loading Choose your preferred language. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mouse the duty manager who offered solutions and alternatives. There is a library at this hotel, as well as a public computer station for guest use, an onsite snack bar, and complimentary WiFi throughout the property. Meanwhile, We do apologize for any inconveniences may be caused during your stay, Indeed your comments in regards to the parking and room have been shared with the concerned department to rectify any shortfalls in service and expected service procedures will be reinforced as such this feedback is invaluable to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please see our partners for more details. Indeed, all negative points you have mentioned in your comments is clearly understood and please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Luckily, I got help from Mr. Once again thank you and hoping to welcome you back at ZamZam Pullman and having the chance to better meet your expectations in the future, we promise to do our best and take the necessary arrangements to make your next stay a memorable one Insha'Allah. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Conveniently located restaurants include Albaik, The Oasis, and Al Tazaj. Pullman Zamzam Makkah Hotel offers a library and a garden, as well as views of the city. It is always a pleasure to receive positive feedback. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Response from Ahmed BADR, Guest Services / Front Office at Pullman ZamZam Makkah, Review collected in partnership with Accorhotels.com. This is not strange cause he always does. Overall experience was excellent . Is parking available at Pullman ZamZam Makkah? Claim your listing for free to respond to reviews, update your profile and much more. Therefore your feedback is very invaluable to us. Pullman ZamZam Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. I was promised to be called back; but never fulfilled. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact us while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Book Pullman ZamZam Makkah, Mecca on Tripadvisor: See 1,757 traveller reviews, 838 candid photos, and great deals for Pullman ZamZam Makkah, ranked … What food & drink options are available at Pullman ZamZam Makkah? This is the version of our website addressed to speakers of English in the United States. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Taxes and fees that are shown are estimates only. He agreed and apologized for all our remarks. Minor things has changed from the usual care they afford. in the room!!! Better to go to a decent buffet either Raffle or Rotana  Rayhanna which is cheaper and better. Thanks to everyone at the Pullman Zamzam Hotel. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM. The room i booked was Executive Suit Kaaba View but i didnt get the view which was shown in the picture, but i i think the view i got was Partially Kaaba view and the carpet of the room was not clean. Dear Mr Medhat, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, Thank you for taking the time to share with us your experience at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. There are more places to choose from in the Mecca area. Top room amenities include air conditioning, a flat screen TV, and a dining area. It is always a pleasure to receive positive feedback. Own or manage this property? This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenities, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba. Ratings: Staff [8.6] - Cleanliness [7] - Location [7.6] Check all reviews, photos, contact number & address of Hotel Pullman ZamZam Makkah, Mecca and Free cancellation of Hotel. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. It is always a pleasure to receive positive feedback. In these unprecedented times I went to Makkah for Omrah after a long period of stoppage due to Covid 19. Carpet and Toilet fittings needs to be replaced as they are old. Abraj Al Bait Complex King Abdel Aziz Endowment, Mecca 21955 Saudi Arabia. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Professional staff well behaved take care the guest, received pre arrival call by Mr. Ahmad Badr he is giving us great service really appreciated and remarkable. See more questions & answers about this hotel from the Tripadvisor community. WiFi is free, and this hotel also features 2 restaurants and a café. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We will share your review with our team. We will share your review with our team. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact us while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Does Pullman ZamZam Makkah offer any business services? Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Great Mosque of Mecca - Masjid al-Haram. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Which room amenities are available at Pullman ZamZam Makkah? We were so upset that we insisted to leave which was granted and paid back our balance. I was seriously afraid of my residence in hotels during these critical days. What are some restaurants close to Pullman ZamZam Makkah? Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet. Other bakeries are tasteless  To be fair; American coffee was very good; freshly brewed, nice smell and taste. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenities, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. I will share your review with our team. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, The Hotel has a good view to Alkaaba, very clean hotel, hygienic , staff are very helpful, I really Enjoyed my stay in this Hotel and I’d be happy to stay there again. Only one tea bag. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. It is always a pleasure to receive positive feedback. This is the version of our website addressed to speakers of English in the United States. Priceline™ Guest Score [7.3 Good] 【 Pullman ZamZam Makkah Reviews 】 Read reviews by verified guests of Pullman ZamZam Makkah in Makkah. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. In the first Instant I would like to sincerely apologies for the shortfall in the standard of service you have received during your stay, we genuinely regret those occasions when the service does not meet expectations of our guests. There are more places to choose from in the Mecca area. Furniture were old and carpets needs a lot of attention. Hotel Pullman ZamZam Makkah offers 1315 accommodations with minibars and safes. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I won't forget you, Dear Mr. Fahad, As Salamu Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah. One bed room had non functioning ceiling light. Pullman ZamZam Makkah: Project Engineer - See 1,776 traveler reviews, 841 candid photos, and great deals for Pullman ZamZam Makkah at Tripadvisor. Car park is SAR 287 per night, while in Rayhanna is SAR 100 and Raffle is free. Rates from R379. Please see our partners for more details. Does Pullman ZamZam Makkah have any great views? Own or manage this property? Mr. Ahmed Badr is awesome, we greatly appreciate him and every one overther. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. Book Pullman ZamZam Makkah, Mecca on Tripadvisor: See 1,759 traveler reviews, 838 candid photos, and great deals for Pullman ZamZam Makkah, ranked … Accommodations offer separate dining areas and include desks. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Luxury-minded guests enjoy the breakfast. My wife asked for Cappuccino but was denied; not available. Which languages are spoken by the staff at Pullman ZamZam Makkah? Breakfast was supposed to  be buffet but was rather set choices with very poor and limited selections, very slow to respond, get the plates already cold, bread was very old and cold and no one is allowed to move or toast it! more. Sincerely, Ahmed BADR Director of Quality and Guest Experience H6036-QM@ACCOR.COM, “An Excellent Hostility at unusual circumstances “. I came to Mecca to perform umrah and booked two nights at the Pullman Zamzam Hotel in Mecca, the warm welcome from the hotel staff, the wonderful service, the cleanliness of the rooms, the constant sterilization and the delicious food enveloped, made my trip special and easy. Please be assured that your comments have been reviewed with the management team and expected service procedures have been reinforced. Yes, paid public parking on-site is available to guests. Overall, the breakfast is not worth the SAR 90 which was included. As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We very much appreciate your positive review and comments regarding your stay at the Zamzam Pullman Makkah and we are very pleased that you had enjoyed your stay it is always a pleasure to receive positive feedback. 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